8 June 2021
2021 sees our 17th year of service to the South African food industry. We thank you for your ongoing support of our services and our overall growth.
2020 was a challenging year for most and due to that, we made the decision to not increase our prices last year. We continue to understand that the disruption Covid has caused has resulted in us not yet being back to business as normal.
For this reason, we will not be applying an increase to our new allergen detection method (LC-MS).
Unfortunately, due to the costs of imported materials required for the ELISA and PCR allergen detection methods, we will be applying an industry related increase as of the 1st of July 2021.
For any inquiries, suggestions, and concerns regarding the increase or our services, do not hesitate to contact us; we appreciate all feedback.
The FACTS team would like to thank you for allowing us the opportunity to offer you and your company our analytical services. We continue to strive to provide our clients with reliable results and meaningful interpretations.
Regards,
The FACTS team
